Last updated: 15/06/2026
1. Introduction
Dulce de Saigon (“we”, “us”, or “our”) uses cookies and similar tracking technologies on our website https://dulcedesaigon.com.
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, the third-party services that may set cookies, and how you can manage your cookie preferences.
This policy is prepared with reference to Vietnamese personal data protection requirements, including Decree No. 13/2023/ND-CP on Personal Data Protection and other applicable regulations.
2. What are cookies?
Cookies are small text files placed on your device, such as a computer, smartphone, or tablet, when you visit a website. They help the website recognize your device and store certain information about your preferences or previous actions.
In addition to cookies, we may also use similar technologies such as pixels, scripts, local storage, or web beacons. In this policy, these technologies are collectively referred to as “cookies”.
3. Types of cookies we use
3.1 Essential cookies
These cookies are necessary for the website to function properly and cannot be disabled through our cookie banner.
They may be used for purposes such as:
- Maintaining your browsing session;
- Supporting website security;
- Remembering your language preference, such as Vietnamese or English;
- Enabling basic website functions;
- Supporting shopping cart or ordering-related functions where applicable.
Without these cookies, some parts of the website may not work correctly.
3.2 Functional cookies
These cookies allow the website to provide enhanced functionality and a better user experience.
They may be used for purposes such as:
- Remembering user preferences;
- Supporting embedded content;
- Displaying maps, fonts, reviews, or interactive features;
- Improving the way content is presented on the website.
Some functional services may be provided by third parties, such as Google Fonts, Google Maps, review widgets, or other embedded services.
3.3 Performance and analytics cookies
These cookies help us understand how visitors interact with our website by collecting information such as:
- Page views;
- Session duration;
- Traffic sources;
- User interaction patterns;
- Website performance.
We may use analytics tools such as Google Analytics, Google Tag Manager, or similar services.
Analytics cookies are only activated after you give your consent, unless they are configured in a way that does not identify individual users under applicable regulations.
3.4 Marketing and advertising cookies
These cookies may be used to measure marketing performance, track conversions, support advertising campaigns, or display relevant content on third-party platforms.
They may be related to services such as:
- Google Ads or Google conversion tracking;
- Facebook / Meta;
- Instagram;
- TikTok;
- Social media features;
- Campaign tracking or retargeting tools.
Marketing and advertising cookies are only activated after you give your consent.
4. Cookie consent and your choices
When you first visit our website, we display a cookie banner that allows you to:
- Accept all cookies;
- Reject non-essential cookies;
- View and customize your cookie preferences by category.
Non-essential cookies, including analytics, marketing, and advertising cookies, will not be activated before you give your consent.
You can change or withdraw your cookie preferences at any time by using the “Cookie Settings” link or button available on the website.
We may ask you to renew your cookie preferences after a certain period, or when we make significant changes to our cookie use or this Cookie Policy.
5. Your rights
In relation to cookies and personal data protection, you may have the right to:
- Access information about the cookies and similar technologies used on the website;
- Choose which categories of cookies you accept or reject;
- Withdraw your consent at any time;
- Delete or block cookies through your browser settings;
- Contact us with questions regarding our use of cookies and related personal data.
6. Managing cookie preferences
6.1 Through our website
You can manage your cookie preferences through the cookie banner or the “Cookie Settings” link available on the website.
6.2 Through your browser
You can also control or delete cookies through your browser settings.
Common browser paths include:
- Google Chrome: Settings > Privacy and Security > Cookies
- Safari: Preferences > Privacy > Cookies and Website Data
- Firefox: Settings > Privacy & Security > Cookies
- Microsoft Edge: Settings > Privacy, Search, and Services > Cookies
Please note that disabling certain cookies may affect the functionality of the website.
7. Third-party cookies and services
We may use third-party services that can set cookies or process data when you interact with our website.
These may include, where applicable:
- Google Analytics;
- Google Tag Manager;
- Google Ads or Google conversion tracking;
- Google Fonts;
- Google Maps;
- Facebook / Meta;
- Instagram;
- TikTok;
- Review widgets;
- Social media features;
- Ordering, payment, or delivery platforms such as GrabFood, ShopeeFood, GrabPay, ShopeePay, MoMo, and POS/order systems where integrated or linked from the website.
These third parties may process data according to their own privacy and cookie policies. We recommend that you review their policies when interacting with their services.
8. Data retention
The retention period for cookies depends on the type of cookie and the relevant service provider.
In general:
- Session cookies are deleted when you close your browser;
- Persistent cookies may remain on your device for a defined period;
- Analytics and marketing cookies may be retained according to the settings of the relevant service provider.
Where possible, we limit cookie retention to what is reasonably necessary for the purposes described in this policy.
Details about individual cookies, their purposes, and retention periods are listed in the cookie list below.
9. Cross-border data transfer
Some third-party cookies and services may involve the transfer or processing of data outside Vietnam.
Where such transfer or processing occurs, we aim to apply appropriate safeguards in accordance with applicable personal data protection requirements.
10. Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, cookies, third-party services, or applicable legal requirements.
The latest version of this Cookie Policy will always be available on this page. If there are significant changes, we may provide additional notice on the website.
11. Contact information
If you have any questions about this Cookie Policy or wish to contact us regarding your cookie preferences or personal data rights, please contact us:
- Dulce de Saigon
- Contact person: Jamie, Owner
- Current address: 382/15 Nguyen Thi Minh Khai Street, Ban Co Ward, Ho Chi Minh City, Vietnam
- Previous reference address: 382/15 Nguyen Thi Minh Khai Street, Ward 5, District 3, Ho Chi Minh City, Vietnam
- Website: https://dulcedesaigon.com
- Email: hello@dulcedesaigon.com
- Phone: +84 903 305 993
12. Regulatory reference
This Cookie Policy is prepared with reference to applicable Vietnamese regulations, including:
- Decree No. 13/2023/ND-CP on Personal Data Protection;
- Law on Electronic Transactions No. 20/2023/QH15;
- Law on Cybersecurity No. 24/2018/QH14;
- Decree No. 91/2020/ND-CP on anti-spam messages, emails, and calls, where applicable.
13. Language
This Cookie Policy may be available in both Vietnamese and English. In case of any discrepancy between the two versions, the Vietnamese version shall prevail.
14. List of cookies and services used
The list below is generated based on the website’s cookie scan and may be updated when the website changes its tools, plugins, or third-party services.