{
    "id": 455,
    "date": "2025-10-11T12:42:29",
    "date_gmt": "2025-10-11T05:42:29",
    "guid": {
        "rendered": "https:\/\/dulcedesaigon.com\/privacy-policy-2\/"
    },
    "modified": "2025-11-19T12:37:15",
    "modified_gmt": "2025-11-19T05:37:15",
    "slug": "privacy-policy",
    "status": "publish",
    "type": "page",
    "link": "https:\/\/dulcedesaigon.com\/en\/privacy-policy\/",
    "title": {
        "rendered": "Privacy Policy"
    },
    "content": {
        "rendered": "<div data-elementor-type=\"wp-page\" data-elementor-id=\"455\" class=\"elementor elementor-455\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2fca062 e-flex e-con-boxed e-con e-parent\" data-id=\"2fca062\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4cb8f0 elementor-widget elementor-widget-text-editor\" data-id=\"d4cb8f0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">1. Introduction<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\">Dulce de Saigon (&#8220;we,&#8221; &#8220;us,&#8221; &#8220;our,&#8221; or the &#8220;Company&#8221;) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with our business.<\/p><p class=\"font-claude-response-body whitespace-normal break-words\">This policy complies with Vietnamese data protection laws including:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Decree No. 13\/2023\/ND-CP on Personal Data Protection (PDPD)<\/li><li class=\"whitespace-normal break-words\">Law on Consumer Rights Protection No. 19\/2023\/QH15<\/li><li class=\"whitespace-normal break-words\">Law on Electronic Transactions No. 20\/2023\/QH15<\/li><li class=\"whitespace-normal break-words\">Law on Cybersecurity No. 24\/2018\/QH14<\/li><\/ul><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">2. Data Controller Information<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\"><strong>Company Name:<\/strong> Dulce de Saigon<br \/><strong>Business Registration:<\/strong> [Your Business Registration Number]<br \/><strong>Address:<\/strong> [Your Address], District 3, Ho Chi Minh City, Vietnam<br \/><strong>Contact:<\/strong> Jamie (Owner)<br \/><strong>Email:<\/strong> [Your email]<br \/><strong>Phone:<\/strong> [Your phone]<\/p><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">3. Information We Collect<\/h2><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">3.1 Personal Data<\/h3><p class=\"font-claude-response-body whitespace-normal break-words\">Information that identifies you directly:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\"><strong>Identity Data<\/strong>: Full name, date of birth, gender<\/li><li class=\"whitespace-normal break-words\"><strong>Contact Data<\/strong>: Email address, phone number, delivery address<\/li><li class=\"whitespace-normal break-words\"><strong>Account Data<\/strong>: Username, password, customer ID<\/li><li class=\"whitespace-normal break-words\"><strong>Financial Data<\/strong>: Payment card details, billing address<\/li><li class=\"whitespace-normal break-words\"><strong>Transaction Data<\/strong>: Order history, payment records, delivery information<\/li><\/ul><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">3.2 Technical Data<\/h3><p class=\"font-claude-response-body whitespace-normal break-words\">Information collected automatically:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\"><strong>Device Data<\/strong>: IP address, browser type, operating system<\/li><li class=\"whitespace-normal break-words\"><strong>Usage Data<\/strong>: Pages visited, click patterns, time spent on site<\/li><li class=\"whitespace-normal break-words\"><strong>Location Data<\/strong>: General location (District 3, HCMC) for delivery purposes<\/li><li class=\"whitespace-normal break-words\"><strong>Cookie Data<\/strong>: See our Cookie Policy for details<\/li><\/ul><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">3.3 Sensitive Personal Data<\/h3><p class=\"font-claude-response-body whitespace-normal break-words\">We may collect with explicit consent:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\"><strong>Dietary Information<\/strong>: Allergies, dietary restrictions<\/li><li class=\"whitespace-normal break-words\"><strong>Health Data<\/strong>: Only when relevant for special dietary requirements<\/li><\/ul><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">4. How We Collect Information<\/h2><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">4.1 Direct Interactions<\/h3><p class=\"font-claude-response-body whitespace-normal break-words\">When you:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Place orders (in-store, online, or via delivery platforms)<\/li><li class=\"whitespace-normal break-words\">Create an account on our website<\/li><li class=\"whitespace-normal break-words\">Subscribe to our newsletter<\/li><li class=\"whitespace-normal break-words\">Contact us with inquiries<\/li><li class=\"whitespace-normal break-words\">Participate in promotions or surveys<\/li><\/ul><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">4.2 Automated Technologies<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Website cookies and tracking technologies<\/li><li class=\"whitespace-normal break-words\">POS system (Fabi) transactions<\/li><li class=\"whitespace-normal break-words\">Security cameras in our physical location<\/li><\/ul><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">4.3 Third Parties<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Delivery platforms (GrabFood, ShopeeFood)<\/li><li class=\"whitespace-normal break-words\">Payment processors<\/li><li class=\"whitespace-normal break-words\">Social media platforms<\/li><li class=\"whitespace-normal break-words\">Business partners and wholesale clients<\/li><\/ul><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">5. Purpose and Legal Basis for Processing<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\">We process your personal data for the following purposes:<\/p><table class=\"bg-bg-100 min-w-full border-separate border-spacing-0 text-sm leading-[1.88888] whitespace-normal\"><thead class=\"border-b-border-100\/50 border-b-[0.5px] text-left\"><tr class=\"[tbody&gt;&amp;]:odd:bg-bg-500\/10\"><th class=\"text-text-000 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Purpose<\/th><th class=\"text-text-000 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Legal Basis<\/th><th class=\"text-text-000 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Data Categories<\/th><\/tr><\/thead><tbody><tr class=\"[tbody&gt;&amp;]:odd:bg-bg-500\/10\"><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Process orders and deliver products<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Contract performance<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Identity, Contact, Transaction<\/td><\/tr><tr class=\"[tbody&gt;&amp;]:odd:bg-bg-500\/10\"><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Payment processing<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Contract performance<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Financial, Transaction<\/td><\/tr><tr class=\"[tbody&gt;&amp;]:odd:bg-bg-500\/10\"><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Customer service<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Legitimate interest \/ Consent<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Identity, Contact, Transaction<\/td><\/tr><tr class=\"[tbody&gt;&amp;]:odd:bg-bg-500\/10\"><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Marketing communications<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Consent<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Identity, Contact, Preferences<\/td><\/tr><tr class=\"[tbody&gt;&amp;]:odd:bg-bg-500\/10\"><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Legal compliance<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Legal obligation<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">All relevant categories<\/td><\/tr><tr class=\"[tbody&gt;&amp;]:odd:bg-bg-500\/10\"><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Fraud prevention<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Legitimate interest<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Financial, Technical, Transaction<\/td><\/tr><tr class=\"[tbody&gt;&amp;]:odd:bg-bg-500\/10\"><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Business analytics<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Legitimate interest<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Usage, Transaction (anonymized)<\/td><\/tr><\/tbody><\/table><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">6. Data Sharing and Disclosure<\/h2><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">6.1 We Share Data With:<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\"><strong>Service Providers<\/strong>: Delivery partners, payment processors, cloud storage<\/li><li class=\"whitespace-normal break-words\"><strong>Professional Advisers<\/strong>: Lawyers, accountants, auditors<\/li><li class=\"whitespace-normal break-words\"><strong>Government Authorities<\/strong>: When required by law<\/li><li class=\"whitespace-normal break-words\"><strong>Business Partners<\/strong>: With your consent for joint promotions<\/li><\/ul><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">6.2 We Do NOT:<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Sell your personal data to third parties<\/li><li class=\"whitespace-normal break-words\">Share data for third-party marketing without consent<\/li><li class=\"whitespace-normal break-words\">Transfer sensitive data without explicit permission<\/li><\/ul><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">7. International Data Transfers<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\">Your data is primarily stored in Vietnam. If international transfer is necessary:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">We obtain your explicit consent<\/li><li class=\"whitespace-normal break-words\">We conduct Transfer Impact Assessments<\/li><li class=\"whitespace-normal break-words\">We ensure adequate protection measures<\/li><li class=\"whitespace-normal break-words\">We comply with PDPD cross-border requirements<\/li><\/ul><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">8. Data Retention<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\">We retain your data according to legal requirements:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\"><strong>Customer Data<\/strong>: 5 years from last interaction<\/li><li class=\"whitespace-normal break-words\"><strong>Transaction Records<\/strong>: 10 years (accounting law)<\/li><li class=\"whitespace-normal break-words\"><strong>Marketing Consent<\/strong>: Until withdrawn or 2 years inactive<\/li><li class=\"whitespace-normal break-words\"><strong>CCTV Footage<\/strong>: 30 days<\/li><li class=\"whitespace-normal break-words\"><strong>Website Analytics<\/strong>: 26 months<\/li><\/ul><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">9. Your Rights<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\">Under Vietnamese data protection law, you have the right to:<\/p><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">9.1 Access Rights<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Request copies of your personal data<\/li><li class=\"whitespace-normal break-words\">Know how your data is processed<\/li><li class=\"whitespace-normal break-words\">Understand with whom your data is shared<\/li><\/ul><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">9.2 Correction Rights<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Update inaccurate information<\/li><li class=\"whitespace-normal break-words\">Complete incomplete data<\/li><li class=\"whitespace-normal break-words\">Request verification of corrections<\/li><\/ul><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">9.3 Deletion Rights<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Request deletion when no longer necessary<\/li><li class=\"whitespace-normal break-words\">Withdraw consent for processing<\/li><li class=\"whitespace-normal break-words\">Object to direct marketing<\/li><\/ul><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">9.4 Other Rights<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\"><strong>Data Portability<\/strong>: Receive your data in structured format<\/li><li class=\"whitespace-normal break-words\"><strong>Restriction<\/strong>: Limit how we use your data<\/li><li class=\"whitespace-normal break-words\"><strong>Objection<\/strong>: Object to certain types of processing<\/li><li class=\"whitespace-normal break-words\"><strong>Automated Decisions<\/strong>: Not be subject to purely automated decisions<\/li><li class=\"whitespace-normal break-words\"><strong>Complaint<\/strong>: Lodge complaints with authorities<\/li><\/ul><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">10. Exercising Your Rights<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\">To exercise any of your rights:<\/p><ol class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\"><strong>Email<\/strong>: [Your email]<\/li><li class=\"whitespace-normal break-words\"><strong>Phone<\/strong>: [Your phone]<\/li><li class=\"whitespace-normal break-words\"><strong>In Person<\/strong>: Visit our store in District 3<\/li><\/ol><p class=\"font-claude-response-body whitespace-normal break-words\">We will respond within 72 hours and work to fulfill your request as quickly as possible.<\/p><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">11. Data Security<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\">We implement appropriate security measures:<\/p><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">11.1 Technical Measures<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Encryption of personal data<\/li><li class=\"whitespace-normal break-words\">Secure SSL connections<\/li><li class=\"whitespace-normal break-words\">Regular security updates<\/li><li class=\"whitespace-normal break-words\">Access controls and authentication<\/li><\/ul><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">11.2 Organizational Measures<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Staff training on data protection<\/li><li class=\"whitespace-normal break-words\">Confidentiality agreements<\/li><li class=\"whitespace-normal break-words\">Limited access based on roles<\/li><li class=\"whitespace-normal break-words\">Regular security audits<\/li><\/ul><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">11.3 Incident Response<\/h3><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Breach notification to authorities within 72 hours<\/li><li class=\"whitespace-normal break-words\">Customer notification for high-risk breaches<\/li><li class=\"whitespace-normal break-words\">Documented incident procedures<\/li><\/ul><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">12. Children&#8217;s Privacy<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\">Our services are not directed to children under 16. We do not knowingly collect data from children without parental consent. If you believe we have collected data from a child, please contact us immediately.<\/p><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">13. Marketing Communications<\/h2><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">13.1 Consent<\/h3><p class=\"font-claude-response-body whitespace-normal break-words\">We only send marketing with your explicit consent:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Email newsletters<\/li><li class=\"whitespace-normal break-words\">SMS promotions<\/li><li class=\"whitespace-normal break-words\">Social media advertising<\/li><\/ul><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">13.2 Opt-Out<\/h3><p class=\"font-claude-response-body whitespace-normal break-words\">You can unsubscribe at any time:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Click &#8220;unsubscribe&#8221; in emails<\/li><li class=\"whitespace-normal break-words\">Reply &#8220;STOP&#8221; to SMS<\/li><li class=\"whitespace-normal break-words\">Contact us directly<\/li><\/ul><h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">13.3 Anti-Spam Compliance<\/h3><p class=\"font-claude-response-body whitespace-normal break-words\">All marketing includes:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Clear sender identification<\/li><li class=\"whitespace-normal break-words\">Accurate subject lines<\/li><li class=\"whitespace-normal break-words\">Unsubscribe options<\/li><li class=\"whitespace-normal break-words\">&#8220;QC&#8221; prefix as required by law<\/li><\/ul><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">14. Cookies and Tracking<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\">We use cookies to improve your experience. See our [Cookie Policy] for details on:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Types of cookies used<\/li><li class=\"whitespace-normal break-words\">Managing cookie preferences<\/li><li class=\"whitespace-normal break-words\">Third-party cookies<\/li><\/ul><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">15. Third-Party Links<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\">Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal data.<\/p><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">16. Updates to This Policy<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\">We may update this policy periodically. Changes will be posted on this page with an updated &#8220;Last Updated&#8221; date. Significant changes will be notified via:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Website announcement<\/li><li class=\"whitespace-normal break-words\">Email notification (for registered users)<\/li><li class=\"whitespace-normal break-words\">In-store notices<\/li><\/ul><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">17. Language<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\">This Privacy Policy is available in:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Vietnamese (primary)<\/li><li class=\"whitespace-normal break-words\">English (translation)<\/li><\/ul><p class=\"font-claude-response-body whitespace-normal break-words\">In case of discrepancy, the Vietnamese version prevails.<\/p><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">18. Contact Us<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\">For privacy questions, concerns, or requests:<\/p><p class=\"font-claude-response-body whitespace-normal break-words\"><strong>Dulce de Saigon<\/strong><br \/>Contact: Jamie (Owner)<br \/>Email: [Your email]<br \/>Phone: [Your phone]<br \/>Address: [Your address], District 3, Ho Chi Minh City, Vietnam<\/p><p class=\"font-claude-response-body whitespace-normal break-words\"><strong>Response Times:<\/strong><\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Initial acknowledgment: Within 72 hours<\/li><li class=\"whitespace-normal break-words\">Full response: Within reasonable timeframe based on request complexity<\/li><\/ul><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">19. Supervisory Authority<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\">You have the right to lodge complaints with:<\/p><p class=\"font-claude-response-body whitespace-normal break-words\"><strong>Authority of Information Security<\/strong><br \/>Ministry of Information and Communications<br \/>18 Nguyen Du, Hanoi, Vietnam<br \/>Website: <a class=\"underline\" href=\"https:\/\/ais.gov.vn\" target=\"_blank\" rel=\"noopener\">https:\/\/ais.gov.vn<\/a><\/p><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">20. Specific Provisions for Business Clients<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\">For wholesale and B2B customers:<\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\"><li class=\"whitespace-normal break-words\">Additional data collected: Company information, tax ID, authorized representatives<\/li><li class=\"whitespace-normal break-words\">Purpose: Business relationship management, invoicing, delivery<\/li><li class=\"whitespace-normal break-words\">Retention: 10 years per commercial law requirements<\/li><\/ul><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">Appendix A: Definitions<\/h2><p class=\"font-claude-response-body whitespace-normal break-words\"><strong>Personal Data<\/strong>: Information relating to an identified or identifiable individual<br \/><strong>Processing<\/strong>: Any operation performed on personal data<br \/><strong>Consent<\/strong>: Freely given, specific, informed agreement<br \/><strong>Data Controller<\/strong>: Entity determining purposes and means of processing<br \/><strong>Data Processor<\/strong>: Entity processing data on behalf of controller<br \/><strong>Sensitive Personal Data<\/strong>: Data requiring special protection under PDPD<\/p><h2 class=\"font-claude-response-heading text-text-100 mt-1 -mb-0.5\">Appendix B: Quick Reference &#8211; Your Rights<\/h2><table class=\"bg-bg-100 min-w-full border-separate border-spacing-0 text-sm leading-[1.88888] whitespace-normal\"><thead class=\"border-b-border-100\/50 border-b-[0.5px] text-left\"><tr class=\"[tbody&gt;&amp;]:odd:bg-bg-500\/10\"><th class=\"text-text-000 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Right<\/th><th class=\"text-text-000 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">How to Exercise<\/th><th class=\"text-text-000 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Response Time<\/th><\/tr><\/thead><tbody><tr class=\"[tbody&gt;&amp;]:odd:bg-bg-500\/10\"><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Access<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Email request with ID<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">15 days<\/td><\/tr><tr class=\"[tbody&gt;&amp;]:odd:bg-bg-500\/10\"><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Correction<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Online form or email<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">72 hours<\/td><\/tr><tr class=\"[tbody&gt;&amp;]:odd:bg-bg-500\/10\"><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Deletion<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Written request<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">15 days<\/td><\/tr><tr class=\"[tbody&gt;&amp;]:odd:bg-bg-500\/10\"><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Objection<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Email or in-person<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">72 hours<\/td><\/tr><tr class=\"[tbody&gt;&amp;]:odd:bg-bg-500\/10\"><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Portability<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">Email request<\/td><td class=\"border-t-border-100\/50 [&amp;:not(:first-child)]:-x-[hsla(var(--border-100) \/ 0.5)] border-t-[0.5px] px-2 [&amp;:not(:first-child)]:border-l-[0.5px]\">30 days<\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>",
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        "rendered": "<p>1. Introduction Dulce de Saigon (&#8220;we,&#8221; &#8220;us,&#8221; &#8220;our,&#8221; or the &#8220;Company&#8221;) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with our business. This policy complies with Vietnamese data protection [&hellip;]<\/p>",
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